NUMBER PORTABILITY BAN MAY BE REVIEWED
ISLAMABAD: The ban on mobile number
portability (MNP) ordered by the ministry of interior as part of its
‘counter-terrorism measures’ has dismayed cellphone users who feel deprived of
their right to switch over to a network of their choice.
Under the MNP policy announced by the
Pakistan Telecommunications Authority, cellphone users could switch to
different networks while retaining their numbers.
“How can you snatch the right of 118 million
customers to have a network of their own choice since they pay for your
services,” Farhana Niaz, a mobile phone user of a leading cellular company,
said.
According to PTA’s figures, 118m people are
using the Global System for Mobile communication across the country.
The PTA decided to ban the MNP on Nov 9 at a
meeting chaired by the interior minister since the facility was reportedly
creating problems to track down anti-state elements.
Some sources said the ban might be reviewed
by the PTA after Muharram.
“Some mobile phone operators have raised
concerns over the ban on MNP because it will hurt the companies having limited
users on their networks,” they said.The source said the MNP was beneficial to
users because some companies had limited service in remote areas of Punjab,
Sindh, Balochistan and Khyber Pakhtunkhwa and they could switch to other
networks if they faced problems.
However, a counter-terrorism official said:
“We keep people under observation and track them down through their cellphones
but now terrorists or other people under observation port out their numbers from
one network to another.”
“Once a user switches to a new company
because of MNP the new operator does not impose observation, call recording and
message tracking on the number until it is approached by the security
authorities,” he said.
While the MNP process is implemented in a
couple of days, the user manages to remain off the radar for seven to 15 days.
The business head of a mobile phone company
claimed that big firms having a major share of customers and revenue were
against the MNP.
“The new entrants in the telecom market or
small companies are always willing to offer good call rates and packages to new
customers wishing to benefit from the MNP.”
A network engineer of a mobile phone company
said: “Once we put a number under observation on the request of ‘sensitive
institutions’ we regularly share their data with them. However, once a customer
uses MNP, issues often arise. But the agencies are supposed to follow the
number not the operator.”
“I think the security operators, the cellular
network companies and the regulator should sit down and resolve the issue as
cellphone use is always linked with terrorism and ordinary costumers have to
suffer,” Saeed Ahmed Khan, a telecom analyst, said.
He said such measures would discourage
investment by the telecom operators.
He said the telecom operators should take up
the issue with the authorities jointly, otherwise “they will be the ultimate
losers since they will lose business and the telecom industry will suffer
because of continuing directives of the ministry”.
